Thank you for visiting the website of CR Group and its affiliates (together, “CRG”, “we”, “us” or “our”) located at www.crglp.com (“Website”). This Privacy Policy (“Policy”) seeks to help you understand whether and how we collect information about you when you visit the Website, and how we use such information.
Your visit to the Website is subject to this Policy and our Terms of Use. By visiting the Website, you agree to this Policy and our Terms of Use, which may be updated by us at any time. If we update the Policy, we will post the updated Policy here. Any such changes will be effective upon posting. You should consult the “Privacy Policy” bar on the Website each time you visit. If you do not agree with it, you should not use the Website.
This Policy concerns only the Website and does not concern any site to which the Website may link. Should you choose to visit these third-party sites, you should review their privacy policies to ensure that you understand and are comfortable with their practices concerning your Personal Information. Similarly, this Policy does not concern your interaction with CRG in any matter other than your use of the Website. Finally, this Policy does not address our privacy practices with respect to any nonpublic personal information we may collect from you as an investor in us or in funds that we sponsor or manage. We address these practices in separate notices to investors or potential investors.
If you have any questions or comments about this Privacy Policy, please contact us at info@crglp.com, CRG L.P., 1000 Main Street, Suite 2500, Houston, TX 77002, (713) 209-7350.
Information We Collect
When you enter and browse the Website, we may collect information that describes or relates to you (“Personal Information”), including information that you provide to us, and information we collect through technology. Personal Information does not include:
Information You Provide to Us
In order to obtain access to certain information or materials provided via the Website, you may have to provide information that we collect and store in a way that allows us to relate it to you personally, including but not limited to your name, e-mail address, mailing address, phone number and the type of investor you are (e.g., individual, analyst, broker). Additionally, we may collect and retain a record of all communications with you.
Information We Collect Through Technology
We may collect information about you through technology. For example, we may collect your IP address each time you request a page during a visit to the Website. At times, we may also use IP addresses to collect information regarding the frequency with which users browse various parts of the Website.
The Website may also use other technical methods to track and analyze the traffic patterns on the Website, such as the frequency with which our users visit various parts of the Website. These technical methods may involve the transmission of information either directly to us or to another party authorized by us to collect information on our behalf. We may also use these technical methods in HTML e-mails that we send our Website users to determine whether such users have opened those e-mails and/or clicked on links in those e-mails. We may collect the information from use of these technical methods in a form that is personally identifiable.
Cookies and How We Use Them
Cookies are small text files that may be placed on your browser when you visit our web site. Cookies are used primarily for administrative purposes, to improve your experience with our web site. For instance, when you return to the Website after logging in, cookies provide information to the Website, including personal information, so that the Website will remember who you are.
The Website uses cookies primarily to capture anonymous analytics to improve our web site experience and performance. This includes compiling statistical information concerning, among other things, the frequency of use of our site, the pages visited, and the length of each visit, as well as information about your computer, operating system, browser, language, and country. We do not use cookies to store any personal information that could be read or understood by others.
Using the settings of your Internet browser, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. Consult your browser Help menu to learn the correct way to modify your cookies. If you choose to turn off cookies, you may not have access to many features make your browsing of our Website smoother, and some of our services may not function properly. You may at any time delete any cookies set by using the relevant option of your Internet browser or by deleting the cookies on your hard drive. If you would like to modify your browser to notify you when you receive a new cookie or to disable cookies altogether, please refer to Managing Cookies.
If you continue without changing your settings, we'll assume that you accept receipt of all cookies on the CRG website.
Our Use and Disclosure of Your Personal Information
CRG does not disclose any Personal Information about our Website users to any nonaffiliated third party, except as set forth below.
We may use or disclose certain Personal Information we collect about you when you visit and browse the Website as part of our normal business operations, or to send you administrative communications either about your interactions with us or about features of the Website, including any future changes to this Policy.
We may disclose Personal Information we collect with our service providers who perform functions on our behalf. These service providers include IT service providers and website development and analytics providers. We require that these service providers do not sell, transfer or use your Personal Information gathered on this website other than in accordance with this Policy.
We may disclose Personal Information if (a) we believe that disclosure is reasonably necessary to comply with any applicable law, regulation, legal process, or governmental request, (b) to enforce our agreements, policies, and terms of use, (c) to protect the security or integrity of the Website, (d) to protect the property, rights, and safety of CRG, our users or the public from harm or illegal activities, (e) to respond to an emergency which we believe in the good faith requires us to disclose information to assist in preventing the death or serious bodily injury of any person, or (f) to investigate and defend ourselves against any third-party claims or allegations.
Protection of Information
We endeavor to protect your Personal Information. We use technical, administrative and physical methods to maintain the integrity and security of our databases, including firewalls. Please be aware though that there is no such thing as “perfect security” on the Internet, and third parties may unlawfully intercept or access transmissions or private communications. We will not be responsible or liable for any damages, losses or causes of action arising out of or in connection with the disclosure of your Personal Information.
Do Not Track
CRG does not track its customers over time and across third party websites to provide targeted advertising and therefore does not respond to Do Not Track (“DNT”) signals. However, some third party sites do keep track of your browsing activities when they serve you content, which enables them to tailor what they present to you. If you are visiting such sites, your browser allows you to set the DNT signal so that third parties (particularly advertisers) know you do not want to be tracked. You should consult the help pages of your browser to learn how to set your preferences so that websites do not track you.
Children
This Website is not intended for users under the age of 16. We do not knowingly collect any Personal Information from children under 16. If we become aware that an individual submitting information is under 16, we will attempt to delete the information as soon as possible.
International Use
CRG makes no claims that materials on the Website are appropriate or may be downloaded for use in locations outside the United States. Access to the Website from countries or territories where such access is illegal is prohibited. Furthermore, our databases are located in the United States. If you access this website from outside the United States, you do so at your own risk. By sending us your data, you consent to its transfer to and storage within the United States. Those who access the Website from outside the United States do so on their own initiative and are responsible for compliance with local laws, rules and regulations.
Retention of Personal Information
We retain Personal Information only as long as necessary and in alignment with our data retention schedules. Information may be retained to comply with applicable law, adhere to contractual requirements, in anticipation of litigation or a legal matter, or as otherwise necessary and proportionate to provide our Services.
E-mail and Marketing
Individuals who complete the registration process to access the Website and investor portal are at the same time granting CRG permission to send them e-mail messages for marketing and general communication purposes at the e-mail address they have provided. CRG does not sell its customers’ e-mail addresses, nor will we provide your personal information to third parties for their marketing purposes. CRG will not send you e-mail messages without first receiving your permission, unless it relates to servicing your account or unless you have consented to receiving electronic delivery of fund documents as part of our service. It is our policy to include instructions for unsubscribing from these permission-based programs. We recommend that you do not send us any individual personal information via non-secure methods of correspondence, including via public electronic communication channels, such as Internet e-mail, which are generally not secure.
Last updated February 2025.